Blind date horror stories. We’ve all heard them. Many of us have had them. Now, with advances in science and technology, matches are made based on online questionnaires and algorithms. Sometimes, those matches lead to a happily ever after.
In healthcare, where the goal is to provide the highest quality care, a perfect match between patients and caregivers isn’t something that should only happen sometimes. It’s imperative that it happen every time. The delivery of great healthcare depends on this at every single facility, across the entire continuum of care, with every patient encounter.
The performance-based landscape of healthcare today requires so much more than simply assigning a nurse to a patient. Managers must first give consideration to the needs of the patient, the amount of nursing time needed to attend to these needs, and then match the patient with a nurse that has the right skills and competencies for their needs.
Organizations in the best position to achieve success have discovered that staffing strategies designed to improve workforce outcomes and the bottom line is the key to success.
One of the most impactful strategies for accomplishing these goals is acuity-based staffing. Why? Staffing and patient needs are deeply connected to the bottom line. When we take into consideration every aspect of a patient’s needs during the scheduling process, and find the perfect match between caregiver and patient, the ultimate result is long-term financial and care quality success for the organization.
Just like online dating, it takes two people and technology to create a happy ever after. A partnership between the CFO and the CNO is instrumental to making acuity-based staffing strategies a success. Like any successful relationship, collaboration is critical. So is the support of that collaboration through the use of comprehensive staffing technology. Technology provides the analytics necessary to make the right patient/caregiver matches for efficient, consistent delivery of high-quality care.
Learn more on the financial impact of acuity-based staffing.
As the industry continues to face a number of challenges with staffing and reducing healthcare costs, hiring the right nurses and staff members is among the highest priority for many hospitals and health systems.
Nurse-patient ratio legislation has required many health systems to ensure they are scheduling enough staff to provide high-quality care to patients. Employing the right number of staff and acquiring experienced workers is becoming increasingly essential, especially as more patients enter the health system.
Administrative challenges are also on the increase, and as such, it is vital that organizations are employing the right staff to combat these issues. Unlike other industries such as manufacturing, healthcare organizations do not have to suffer nurse or worker layoffs to meet financial needs. Workforce Management Solutions can help to alleviate risks by ensuring the right employees are hired for the job. Because issues can still happen after the initial hiring process, healthcare payroll software helps enable CNOs and administrators to streamline human resources and payroll processes, further optimizing the workforce.
In fact, data-driven hiring and management continues to be the direction the human resource community is heading, and the healthcare community can take advantage of the ongoing trend to use healthcare IT in the talent acquisition process.
Data improves the recruiting process
According to human resources site TLNT, employers are seeing a need to utilize IT in the hiring process to ensure they employ the right candidates. Yet data-driven recruitment does not stop when a new nurse or staff member comes onboard. It also allows the recruiter to anticipate future issues and can be particularly effective if it is used to track salaries and benefits after workers become employed. According to TLNT, utilizing worker data helps human resource departments and administrators to notice any vulnerability among the application pool.
The site advised executives to understand that active recruitment can help organizations forecast any recruitment challenges, as well as when employees may retire. In fact, with the medical community moving increasingly toward healthcare IT solutions and the need to be tech-savvy, talent management solutions allow recruiters to identify if a prospective nurse or staff member has the technical knowledge required to advance within the organization or if older workers may need training in new systems.
Becker’s Hospital Review suggests health system decision-makers identify high-risk hiring areas. This would include whether there are many experienced nurses ready to retire, and a need for younger workers to be trained to do high-skill tasks. During the recruitment process, data allows administrators and human resource professionals to establish a strategy that can improve the health system’s bottom line while still combating a talent shortage.
Technology shows where costs can be cut
When administrators also utilize payroll solutions, they can determine how much of a raise the health system can afford to give a promoted nurse or employee when they take on additional duties. This can improve the hospital’s expenses and provide human resource professionals with information on the organization’s talent pipeline and future staffing needs. According to Becker’s, administrators should keep up to date on employee engagement and skill levels to determine if the health system needs to invest in worker training, such as in electronic health records (EHRs) or proper patient care documentation. This may help CNOs and administrators determine if the health system needs to acquire new talent, which can increase costs, or if it needs to adjust its employment strategy.
With many baby boomers reaching retirement age, and the medical community already facing a shortage of care workers, investing in talent management and human resource payroll solutions allows-decision makers to combat the challenges. When there are enough nurses and physicians on staff, worker burnout decreases, patient safety increases and the health system can see improvements in worker performance.