Problem: Efficiently staffing permanent and temporary pharmacy employees across 27 different states
Solution: Cloud based solution for Staffing Agencies
Results: Ability to fill shifts more efficiently, improved profitability
"Many of the solutions we looked at were not flexible enough to manage the type of staffing that we do. API Healthcare’s solutions provide the greatest amount of flexibility and allow us to manage the volume and complexity that come with staffing permanent and temporary pharmacy employees across 27 different states."
Pharmacy staffing isn’t the first thing that comes to mind when you hear the words "temporary healthcare staffing," but for AHS PharmStat in Edmond, OK, this niche has proven to be a success. Since becoming a full-time permanent and temporary pharmacist staffing agency in 2010, AHS PharmStat has grown to achieve a footprint in 27 states and is on track to add 12 more before the end of 2012. A true start up, AHS PharmStat was in need of a complete and robust workforce management solution to manage the unique demands and challenges of staffing 2,000 – 3,000 hours per month.
After careful consideration of several options, the team at AHS PharmStat ultimately decided that API Healthcare Solutions for Staffing Agencies met their needs the best. In addition to being entirely cloud-based, the flexibility of the solution to fit their niche of pharmacy staffing as well as their future expansion plans, was a key factor in their decision. "Many of the solutions we looked at were not flexible enough to manage the type of staffing that we do," said Jerick Henley, President, AHS PharmStat. "API Healthcare’s solutions provide the greatest amount of flexibility and allow us to manage the volume and complexity that come with staffing permanent and temporary pharmacy employees across 27 different states."
A FLEXIBLE SOLUTION
With API Healthcare, all of the pertinent personnel information on pharmacists and pharmacy technicians is stored in a single database, which is accessible by all employees 24/7 from anywhere. Prior to API Healthcare, this critical information was stored in the minds and desks of their recruiters and account managers, making it difficult for the whole team to access the information. Because the information can now be accessed by anyone at any time, the team is more effective at what they do.
"We’re a staffing agency, not a technology company. Being tied to our own servers was not some-thing we were remotely interested in," said Henley. "We have offices in Oklahoma and Texas, and it is important to us that our team is able to do their job wherever they are, at any time. Because we aren’t dependent on a VPN, our team can access the information they need when they need it. In fact, because everything is cloud-based we are even able to seamlessly fill shifts from our iPhones."
The decision to deploy API Healthcare solutions is quickly proving to be a smart one. From a pure time standpoint, the AHS PharmStat team is able to fill shifts faster, which in turn allows them to fill more shifts. The more shifts filled, the greater the profits. In 2010, it took two employees to staff 4,000 hours. Today, thanks to technology from API Healthcare, one person can staff 8,000 hours per month.
Having conquered the niche of pharmacy staffing, AHS PharmStat plans to move into the permanent placement of dialysis nurses through their RenalStat division. The tools in API Healthcare’s solution allow the team to have multiple areas of focus without diluting the AHS PharmStat brand. Through API Healthcare’s Recruiting Solution, the AHS PharmStat team is able to provide a different look and feel to their candidates, but the information collected during the application process populates the same database. This gives recruiters and account managers access to consistent information regardless of what sector they are staffing, which improves efficiency across the board.
"We are a unique business, and it is that uniqueness which makes API Healthcare’s solution such a great fit for us," said Henley. "Their comprehensive and flexible technology meets every single one of our needs from recruiting and staffing to CRM, ultimately allowing our business to grow. We look forward to having API Healthcare by our side for years to come as we continue to expand our business and enhance our expertise."