As stakeholders actively seek solutions for stability and growth in healthcare’s evolving industry, leaders should look first at the workforce, and more specifically zero in on overtime.
The impact of overtime extends far beyond finances. Overtime’s negative impact on patient safety is astounding, and our understanding of its influence on patient satisfaction continues to deepen. While the journey to a safer hospital with more satisfied patients can be challenging, the following analysis shows that controlling overtime provides a dominant strategy for creating safer, financially sustainable hospitals in uncertain times.
Download “How Overtime May be Harming Your Business and Your Patients” to learn how Overtime Impacts:
Labor accounts for upwards of 55% of a hospital’s expense.
With nurses spending 40% of their shifts in direct patient care, nurses arguably represent the most visible interface with the patient.
The connection between patient satisfaction and the length of a nursing shift can impact financial performance.